Hello everyone

Me and my other half can't get the long route unlocked on jogging plus, we have both got burn rates over 100% (think other half has got one at nearly 200%) and have done it many times but still isn't unlocking it so we only have the short route which is rather annoying.

We were at his parents house this weekend and he did the jogging on theirs and unlocked it on his second go....any suggestions???? Am a bit bamboozled by it! What are we doing wrong?

Thanks